We are committed to ensuring your satisfaction with your purchase. Please review our refund policy below for details on returns, exchanges, and refunds.

Return and Exchange Eligibility

• Timeframe: We accept returns and exchanges within 30 days of receiving your order.
• Condition: Items must be returned in their original packaging and in a resellable condition.

Return Fees

• No Quality Issues: If the return is not due to a quality issue, we will deduct 15% of the total order amount as a service fee. Additionally, the customer is responsible for return shipping costs.
• Quality Issues: If the return is due to a quality issue (e.g., defective or damaged item), we will cover the return shipping costs.

Refund Process

• Once the returned item is received and inspected, we will process your refund within 7 business days.
• Refunds will be issued to the original payment method.

How to Initiate a Return or Exchange

To start a return or exchange, please contact our customer service team with your order details. They will guide you through the process and provide the return shipping address.

If you have any questions or concerns, please don’t hesitate to reach out to our customer service team. We’re here to help!